VETERAN CLAIM NAVIGATOR — FEATURES
One workspace. Every record. Zero chaos.
Nine purpose-built tools that turn a shoebox of paperwork into an organized, review-ready claim workspace — private, accessible, and always yours.
9
Tools in One Portal
2 min
Qualification Check
5 min
Download Link Lifetime
AA
WCAG 2.2 Verified
Educational self-help tool only. Not affiliated with or endorsed by the Department of Veterans Affairs. Does not file claims, provide legal or medical advice, or guarantee any rating, benefit, or outcome.
THE WORKSPACE
Everything in its place
Asymmetric on purpose — the big jobs get the big cards.
START HERE
Guided Intake Wizard
Eight plain-language steps covering service, health, treatment, and records. Everything autosaves — walk away mid-sentence and resume on your phone tomorrow. Approximate answers welcome; nothing locks.
- Save-and-resume across devices
- Prefills from Vet2Hire Resume Builder
- Urgent deadlines routed to accredited help
Qualification Check
Two minutes, four questions, zero records required. Honest guidance on fit — including when the right answer is an accredited representative, not a website.
Conditions Tracker
Neutral documentation status across the four pillars — diagnosis, in-service event, nexus, severity — plus symptoms and impact in your own words.
Evidence Vault
A deny-all protected store the public media library never touches. Randomized filenames, MIME verification, duplicate detection.
Service Timeline
Sixteen event types from enlistment to VA decision, with honesty flags: exact, approximate, year-only, unknown.
Tasks & Reminders
Preparation is small errands, not one big project. Due dates, priorities, and privacy-safe reminders that never leak case details into email. Coaches can drop tasks onto assigned veterans’ lists.
ALWAYS YOURS
Export Center & Privacy Tools
Draft-watermarked PDF summaries, evidence checklists, timeline reports, CSVs, and a full JSON of everything you’ve entered. Plus the button most platforms hide: permanent deletion.
- Summary, checklist, and timeline PDFs
- Tasks, evidence, and timeline CSVs
- Full JSON export and one-click deletion — free, forever
UNDER THE HOOD
Security you can explain to a county board
Protected File Store
Uploads live outside the web root’s reach: deny-all directory rules, random 32-hex filenames, server-side type verification.
Expiring Signed Links
Every download uses an HMAC-signed token bound to your account that dies in five minutes. Nothing to share, scrape, or index.
Audit Without Surveillance
Sensitive actions are logged with hashed IPs — accountability for the office, never raw tracking data on veterans.
BUILT FOR EVERYONE
Accessible is the default, not a setting
- WCAG 2.2 AA across every tool
- Full keyboard navigation with visible focus
- Screen-reader landmarks and live regions
- 44px touch targets — built for thumbs
- Respects reduced-motion preferences
- Plain language, no jargon walls
See it from the inside
The qualification check is free, takes about two minutes, and never asks for personal records.