How It Works
From a shoebox of records to an organized, review-ready workspace — one step at a time, at your own pace.
Educational self-help tool only. Not affiliated with or endorsed by the Department of Veterans Affairs. Does not file claims, provide legal or medical advice, or guarantee any rating, benefit, or outcome.
STEP 1
Check the Fit
A free, two-minute educational questionnaire. No account, no personal records, no pressure — just honest guidance on whether this workspace fits your situation right now.
- Four plain yes/no questions about service and records
- Deadlines within 60 days route straight to accredited help — because timing matters more than organizing
- No answer is stored against you; it's guidance, not a gate
- Save and exit anytime; resume from any device
- Approximate dates and rough answers are fine — you can refine later
- Prefills service details from Vet2Hire Resume Builder when installed
- Finishing takes most veterans one sitting; nothing is locked afterward
- Save and exit anytime; resume from any device
- Approximate dates and rough answers are fine — you can refine later
- Prefills service details from Vet2Hire Resume Builder when installed
- Finishing takes most veterans one sitting; nothing is locked afterward
STEP 2
Complete the Intake — At Your Pace
Eight short steps covering who you are, where you served, what you’re dealing with, and which records you already have. Everything saves as you go.
STEP 3
Build Your Workspace
This is the heart of it: put every condition, document, and service event in one private place so nothing lives only in your memory.
STEP 3
Build Your Workspace
This is the heart of it: put every condition, document, and service event in one private place so nothing lives only in your memory.
- Add each condition with symptoms and daily-life impact in your own words
- Upload DD-214, treatment records, and statements to the secure vault
- Reconstruct your service timeline — deployments, injuries, exposures, treatment
- Neutral documentation statuses show what's on file and what's still missing
- Create tasks like 'request records from NPRC' or 'ask Doc for treatment summary'
- Due dates, priorities, and privacy-safe email reminders
- If your office assigns you a Claim Coach, they can add tasks to your list too
- Create tasks like 'request records from NPRC' or 'ask Doc for treatment summary'
- Due dates, priorities, and privacy-safe email reminders
- If your office assigns you a Claim Coach, they can add tasks to your list too
STEP 4
Work the Task List
Preparation is a series of small errands, not one big project. Break it down and knock them out.
STEP 5
Export and Review
When your workspace feels complete, generate organized drafts of everything you’ve built.
STEP 5
Export and Review
When your workspace feels complete, generate organized drafts of everything you’ve built.
- Draft-watermarked PDF summary of conditions, evidence, and timeline
- Evidence checklist showing what's on file against common record types
- CSV and full JSON exports — your data is always yours, free
- Hand your exports to your county Veterans Service Officer, VSO, attorney, or claims agent
- Their help with initial claims is generally free
- An organized veteran gets more out of every appointment minute
- Verify anyone's accreditation with the VA OGC search on our Resources page
- Hand your exports to your county Veterans Service Officer, VSO, attorney, or claims agent
- Their help with initial claims is generally free
- An organized veteran gets more out of every appointment minute
- Verify anyone's accreditation with the VA OGC search on our Resources page
STEP 6
Bring It to Accredited Help
The finish line isn’t this website — it’s the desk of a VA-accredited representative who can actually prepare and present your claim.
What Stays True at Every Step
- Your data never leaves your workspace — nothing is sent to the VA or anyone else
- Every status uses neutral, educational language; no rating promises, ever
- Export or permanently delete everything, anytime, free
- Accessible on any device — WCAG 2.2 AA throughout
Running a Veterans Service Office?
See how the coaching roles, audit trail, and compliance posture work on the office side.
Start at Step 1
The qualification check is free, takes about two minutes, and asks for no personal records.